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Grievance Redressal

Grievance Redressal System

Citizen-Friendly and Transparent Grievance Redressal Services

Various grievance redressal mechanisms are in place to resolve public grievances in a timely manner.

Local Self-Government Ombudsman

A mechanism for considering complaints relating to corruption, irregularities, and abuse of power.

Local Self-Government Tribunal

A legal mechanism for considering appeals against Panchayat decisions and orders.

Online Grievance Redressal Systems

  • Chief Minister's Office Grievance Redressal System (CMO Portal)
  • K-SMART Citizen Portal

Vigilance Department (VACB)

Complaints relating to bribery, financial irregularities, misuse of funds, and similar matters can be submitted.

Panchayat-Level Grievance Redressal Committee

  • ✔ President
  • ✔ Secretary
  • ✔ Ward Members
  • ✔ Section Clerk
  • ✔ Complainants

Waste Disposal Complaints

If you notice waste being dumped or burned in public places or water bodies, you can submit a complaint to the number given below.

📞 9446700800 

Grievance Submission Procedure

  1. Panchayat Level – Secretary / President
  2. District Level – Joint Director / Deputy Director
  3. Legal Level – Ombudsman / Tribunal
Make use of grievance redressal mechanisms for transparent and accountable governance